Help with Fortnite V-Bucks

IMPORTANT: Please note that Fortnite V-Bucks from Holyo are for PC only! If you want to buy V-Bucks for PlayStation or Xbox, we recommend buying PlayStation or Xbox gift cards.

Problems with the redemption

Codes for Fortnite V-Bucks have 16 digits and must be redeemed via the Epic Games website. This can be done through the internet browser of a smartphone, tablet, laptop, or desktop. They cannot be redeemed directly through a PlayStation or Xbox console!

How to redeem your Fortnite code

  • Go to
  • Click SIGN IN in the upper-right corner and log in with your Epic Games account. If you don't have an Epic Games account yet, you'll need to create one. If you are already logged in, you can skip this step.
  • Click on GET STARTED.
  • Enter your Fortnite V-Bucks code and click NEXT.
  • Select the appropriate platform on which you want to redeem the code. Once you have completed the process, your Fortnite V-Bucks code will be successfully redeemed for all platforms (except PlayStation and Xbox).

Error messages / error codes

For all your questions regarding error messages / error codes, we kindly request you to contact Epic Games / Fortnite. We would like to draw your attention to the fact that we can under no circumstances offer you help in finding out the meaning of certain error messages / error codes.

Do you get an error message that your code has already been used? As soon as we have received the payment, your code will be activated and delivered immediately. This makes it technically impossible that your code has already been used. Probably something technically went wrong when redeeming the code, this error message can appear at the first use. Sometimes the steps below will help to solve this problem.

  • Make sure that you have redeemed the code on the correct account (for example, you redeemed the code on account A while logged in with account B).
  • Check the transaction history of the account where you redeemed the code.
  • Restart the device and log in again. This ensures that your credit is updated.

Is the problem not solved after this? Then please contact the publisher.

How to view transaction history

  • go to and sign into your Epic account
  • click on menu and then on your profile icon
  • click on Account
  • in the drop down menu select Transactions
  • in the drop down menu select V-Bucks Card Redemption

Fortnite V-Bucks Card Redemption History.png

Feb 27, 2024

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